Change & Communication Consulting

INTERNAL Analyses :  

 

To unveil boutiques critical areas and define priorities for action thanks to unbiased information

 

Looking at
boutiques
with a fresh eye ...

Analysing all dimensions that are part of or that cast an influence on boutiques, provides a full and objective picture of the impediments to high performance. 

Internal Analyses cover boutiques - owned or in franchising - and, when impacting on performance, headquarters specific areas.

Thanks to accurate, trustworthy and professional analyses, the right decision can be taken and the best action can be chosen, so obtaining results quickly.


The main Internal Analyses include:
- Mystery Shopper/ Customer/ Caller Analysis: to evaluate boutiques under cover, and to provide a complete and professional judgement
- Skills A
nalysis: to evaluate how well resources are prepared for a specific job description/ position/ task
- Performance Analysis: to define new KPIs or to validate existing ones and check how appropriate to the Company, Sales, Team, Individual  mission
-
Relations Analysis: to evaluate  relations amongst individuals who have to work/ intereact
- Climate Analysis: to  monitor boutiques climate or at the headquarters
-
Motivation Analysis/ Employee Loyalty:  to measure employees sense of belonging, loyalty and identification, attachment and devotion to the Company/ Team
- Talent Mapping: to detect talented resources and to define motivational drivers for growth and retention

- Induction Barometer: to evaluate new personnel induction path efficiency
-
Internal Communication/ Reporting Analysis: to identify communication areas of improvement  and to increase the efficiency of results monitoring

To know more, contact us

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