Looking at
boutiques
with a fresh eye ... |
Analysing all dimensions that are part
of or that cast an influence on boutiques, provides a full and objective picture of the
impediments to high performance.
Internal Analyses cover boutiques - owned or
in franchising - and, when impacting on performance, headquarters specific areas.
Thanks to accurate, trustworthy and
professional analyses, the right decision can be taken and the best action can be chosen,
so obtaining results quickly. |
The main Internal Analyses include:
- Mystery Shopper/ Customer/ Caller Analysis: to evaluate
boutiques under cover, and to provide a complete and professional judgement
- Skills Analysis: to evaluate how well
resources are prepared for a specific job description/ position/ task
- Performance Analysis: to
define new KPIs or to validate existing ones and check how appropriate to the Company,
Sales, Team, Individual mission
- Relations Analysis: to evaluate relations amongst individuals who have to
work/ intereact
- Climate Analysis: to monitor boutiques climate or at
the headquarters
- Motivation Analysis/ Employee
Loyalty: to measure employees sense of
belonging, loyalty and identification, attachment and devotion to the Company/ Team
- Talent Mapping: to detect talented resources and to define
motivational drivers for growth and retention
- Induction
Barometer: to evaluate new personnel induction path
efficiency
- Internal Communication/ Reporting
Analysis: to identify communication areas of
improvement and to increase the efficiency of results monitoring
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